Uniform Direct are National School Uniform Suppliers - School Uniforms Supplied; Designed, Manufactured & Delivered.
| About Us Uniform Direct are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Uniform Direct 333 High Street Lincoln Lincolnshire LN5 7DQ United Kingdom Phone: +44(0)1522 510016 Email: customerservices [at] uniform-direct [dot] com VAT Registration Number 660693715 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept most major Credit/Debit card payments, such as Visa, Maestro, and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Currently the MAXIMUM delivery charge is £3.30 (exc. VAT) for all orders delivered within the UK. However if you wish to collect the items you have ordered from one of our stores then please indicate this when you are ordering. Our customers sometimes prefer this method if they wish to try their purchaces on for size, or simply for convinience. Please note that if it is the first time that you have ordered from us online that you (the cardholder) may be required to be present to sign for your delivery, if we need to contact you, we may call you from the hours of 08:00 to 19:00hrs. Please state in your delivery instructions if these times are not suitable. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in three to five business days, however at certain times of the year it is possible that deliveries can be delayed, in which case we ask that for any urgent orders that customers call 01522 510016 . If for any reason we can not keep to this pledge, we will make all reasonable efforts to contact you, hence the importance of giving correct daytime contact number and email address. |
| Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, VAT is added where required . |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. Our products are famous because of our quality and great value, if you have any comments or suggestions regarding our products or our services please do not hesitate to contact us, we do appreciate your view. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0)1522 510016 or write to us at 333 High Street Lincoln Lincolnshire LN5 7DQ United Kingdom |
| Privacy Policy Uniform Direct do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm . If you wish to return any item for any reason please Contact Us, through the website or by phone, quoting your order reference number and any further information . We do ask that for enquiries related to wrong sizes or wrongly ordered products; that customers do not wear, wash or remove tags from their garments, ensuring that the products or garments are in their original saleable state . Further you can always call at your local store for assistance . |
© Uniform Direct ® - School Uniform Suppliers - School Uniform Specialists 2010