Uniform Direct are National School Uniform Suppliers School Uniforms Supplied; Designed & Manufactured.
|About Us Uniform Direct ® are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Uniform Direct ®
Dixon House Dixon Way Lincoln Lincolnshire LN6 7XN United Kingdom
Phone: +44(0)1522 510016
Email: customerservices [at] uniform-direct [dot] com
VAT Registration Number 660693715
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Actual sizes are those stated when ordered, ages are approximated on some items as an estimate for your convenience.|
We accept credit and debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept most major Credit/Debit card payments, such as Visa, Maestro, Electron and Mastercard. You may order via phone or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when your order is invoiced. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, an item is out of stock or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Delivery Currently the MAXIMUM standard delivery charge is £3.30 (exc. VAT) for all orders delivered within the UK. However if you wish to collect the items you have ordered from one of our stores after they have been despatched then please indicate this at checkout when you are ordering your items by selecting collection from store and noting the store location in the delivery instructions; your items will be reserved once despatched for thirty days. Our customers sometimes prefer this method if they wish to try their purchaces on for size, or simply for convinience; you may be called when these items are ready for collection. If you are ordering Name Tags alone, select "Name Tapes only" at checkout, and the Name Tags will be delivered for free. Please note that if it is the first time that you have ordered from us online that you (the cardholder) may be required to be present to sign for your delivery at your registered card holder address, if we need to contact you, we may call you from the hours of 08:00 to 20:00hrs. Please state in your delivery instructions if these times are not suitable.|
|Delivery Schedule All our garments including Embroidered and Printed garments are made to order.|
For Delivery or Collection from store, we will normally despatch your order in three to five working days, however at certain times of the year it is possible that despatches and deliveries can be delayed, in which case we ask that for any urgent orders that customers call 01522 510016 or select Priority Delivery (despatch within one to two working days) at checkout. Please note it is important to give correct daytime contact number and email address.
|Back Orders If your item is not in stock, we will back order for you. You will always have the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, VAT is added where required .|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 256 bit encryption. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. Our products are famous nationally because of our quality and great value, if you have any comments or suggestions regarding our products or our services please do not hesitate to contact us, we do appreciate your view.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0)1522 510016 or write to us at Dixon House Dixon Way Lincoln Lincolnshire LN6 7XN United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm . If you wish to return any item for any reason please Contact Us, through the website or by email, quoting your order reference number and any further information . You are entitled to cancel your contract with Uniform Direct within seven days from date of delivery of the goods purchased, please note this right of cancellation does not include items made specifically to order. We do ask that for enquiries related to wrong sizes or wrongly ordered products; that customers do not wear, wash or remove tags from their garments, ensuring that the products or garments are in their original saleable state; to reach us in no longer than twenty eight days . If you wish to return an item, we do require written notice, within your return to our address, or via email. We always recommend using an insured postal method at your cost such as Royal Mail Signed for, or Special delivery. Further you can always call at your local store for assistance .|
© Uniform Direct ® - Your Offical School Uniform Supplier UK - School Uniform Specialists 2012